What do you call the materials and tools used during the elicitation process?

The term used to describe the materials and tools utilized during the elicitation process is "supporting materials." These resources play a crucial role in facilitating effective communication and understanding among stakeholders. Supporting materials may include documents, templates, diagrams, questionnaires, and other artifacts that assist in gathering and clarifying requirements.

They are essential in guiding discussions, helping to visualize concepts, and providing a reference that ensures everyone involved has a clear understanding of the topics being addressed. By having these tools available, a business analyst can better engage stakeholders and effectively capture their needs and expectations, leading to more successful outcomes in the project.

The other options do not accurately describe the tools and materials used in elicitation. Stakeholder requirements refer to the needs and expectations of stakeholders that are identified through the elicitation process. Functional requirements define specific behaviors or functions of a system, while viewpoints denote perspectives or standpoints that stakeholders may have regarding the system or project.