What does 'scalability' refer to in a business solution?

Scalability in a business solution primarily refers to its ability to grow and adapt to increasing workloads without compromising performance. This concept is crucial for businesses that anticipate growth or variations in demand. A scalable solution can accommodate additional resources—like users, transactions, or data volume—efficiently, ensuring that as demands increase, the system maintains its performance levels.

This characteristic allows organizations to expand their operations without the need for a complete redesign of their infrastructure. It ensures that systems remain functional and effective as they are required to manage larger scales of activity. Consequently, scalability is a key consideration in the design of systems, as it reflects their capacity to support future growth and adaptability.