What is the definition of a unique and verifiable work product or service?

A deliverable is defined as a unique and verifiable work product or service that is produced as a result of a project or a specific phase of a project. In this context, it represents something tangible that can be finalized and accepted by stakeholders.

Deliverables are fundamental in project management and business analysis because they frame the expectations of what will be provided and ensure that all parties have a clear understanding of the results expected from the work being undertaken. They can take various forms, including documents, reports, software, or any other output that provides value and meets the defined requirements.

The other options do not specifically capture the essence of a unique and verifiable work product. An objective refers to a goal or target that the project or process aims to achieve, but it does not denote a specific product or service. Criteria are the standards or benchmarks used to evaluate outcomes or deliverables but are not themselves products or services. An outcome reflects the impact of a project or the changes resulting from deliverables, not the deliverables themselves. Thus, the distinction lies in the fact that deliverables are concrete representations of the work completed, while the other terms describe aspects related to the project or its results but do not define a tangible work product.