Which technique is often used in elicitation to build rapport with stakeholders?

Active listening is a crucial technique used in elicitation to build rapport with stakeholders because it demonstrates genuine interest and respect for their thoughts and opinions. When a facilitator or business analyst utilizes active listening, they engage with stakeholders by fully concentrating, understanding, responding, and remembering what is being said. This not only helps to create an environment of trust and openness but also encourages stakeholders to share more information, contribute their insights, and feel valued in the discussion.

By asking clarifying questions and reflecting back what they've heard, active listeners show stakeholders that their input is important and appreciated. This approach fosters a collaborative atmosphere, which is essential for successful elicitation. In contrast, the other techniques mentioned—data analysis, financial forecasting, and project closure—do not directly contribute to building rapport with stakeholders, as they are more focused on the assessment of information or the completion of project phases rather than the interpersonal dynamics of stakeholder engagement.